Bounce Zone Policies
Delivery and set-up will happen on your event date. We like to have pick ups done before dark. We may be able to offer you a two day rental for extra.
Our price includes setup and removal of our equipment. Delivery is not included with the price of rental. Rentals are taxable under the laws of the State of Connecticut. You must supply us with one 110-volt standard outlet (electrical charges will be your expense). We provide the electrical cord.
Refunds:
We do NOT offer refunds. We may, or may not offer you a credit for a reservation at a later date depending on the situation.
Bounce Zone reserves the right to cancel at anytime.
Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.Â
Our inflatables are best to be set up on grass or indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.